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truescience — Built on Intelligence

Built on Intelligence.

Every claim,
settled first time.

Truescience pairs revenue-cycle experts with AI-native intelligence to review, validate and correct every medical claim before it leaves your facility — one auditable pipeline from patient encounter to paid settlement.

96%
Clean claim rate
40+
Expert rules engines
6 – 12×
Return on spend
Claim risk review 3 flags
CodeDescriptionSeverity
J354 Bilateral diagnosis mismatch Critical
J558 Coding pair not payable together Medium
J349 Missing pre-authorisation reference Low
AI Validation Engine
Scan Complete
Validate Running
Flag Queued
Resolve Queued
Revenue impact
37,642

Recovered value this quarter, +14.3% QoQ

Compliant across leading GCC healthcare regulators

eClaimLink NPHIES Department of Health — Abu Dhabi Ministry of Public Health — Qatar eClaimLink NPHIES Department of Health — Abu Dhabi Ministry of Public Health — Qatar eClaimLink NPHIES Department of Health — Abu Dhabi Ministry of Public Health — Qatar

Our impact

Engineered by revenue cycle experts, trusted at scale

Purpose-built technology, shaped by revenue cycle specialists — one platform that brings precision, consistency and speed to every claim your team handles.

01

Lower cost to collect

Automation handles the repetitive review work, so your team's time goes to the claims that actually need a human.

Cost to collect−31%
02

Fewer rejections

Every claim is checked for compliance and accuracy before it ever leaves the building, so payers get it right the first time.

Rules applied4.0m
03

Faster processing

One connected workflow from encounter to settlement, with no hand-offs left for a claim to get lost in.

Days to settle41 → 12
04

Predictable cash

Clean claims in, steady cash out — reimbursement you can finally plan a budget around.

Forecast accuracy94%

How it works

Five steps. One pipeline.

Claim in. Revenue out. Nothing lost.

0% Collection rate
Claim value
$1.5bn

claim value processed

Transactions
50M+

claims handled

Encounters
10M+

patients covered

Policies
30+

specialists on team

Specialists
80+

revenue cycle experts

Since 2019 · Audited quarterly Truescience in numbers

The platform

Four products, one intelligence layer

Claim integrity

Validate

Check every claim against four million payer and regulatory rules before submission, with a human reviewer on anything the engine scores as ambiguous.

Rule packs per payer, per emirate, kept current
Severity-ranked flags with the citation behind them
Audit trail on every automated correction
Explore Validate
Denial reason · claim 88-41207 Rejected

Service not covered without documented pre-authorisation for procedure group OP-3.

Suggested fix

Attach authorisation ref PA-99341 and resubmit under group OP-3b. Expected settlement in 9 days.

Apply fix Send to coder

Documentation

Scribe

Turn clinical notes into compliant coding automatically — diagnosis groupings, condition bundles and intervention codes, checked against documentation quality.

ICD-10, CPT and DRG suggestions from the note
Documentation gaps surfaced to the physician
Coder review workflow, not a black box
Explore Scribe
Coding assistant

“Patient presents with acute exacerbation of chronic obstructive pulmonary disease, on home oxygen…”

J44.9 J44.1 Auto-suggested

Documentation supports “with acute exacerbation”. Specificity raises reimbursement and clears payer edit 118.

Documentation quality 92%

Operations

Flow

A workflow layer over your existing billing system: eligibility, prior authorisation, invoicing and collections prioritised by what actually unlocks cash this week.

Work queues ranked by recoverable value
Prior-auth automation with payer-specific forms
No replacement of your billing system required
Explore Flow
Submission status Batch 2261 · 412 claims
Eligibility Verified
Pre-auth Approved
Submitted In payer queue
Remittance Pending
Highest recoverable queue $412,900

Analytics

Signal

Predictive analytics across your whole revenue cycle — denial forecasting, payer performance and leakage, in one place your board can read.

Denial risk forecast by service line
Payer behaviour benchmarking across the GCC
Board-ready exports and scheduled reporting
Explore Signal
Recovered value by month FY26 · QoQ
Jan — Sep Sep best month on record

THE TRUESCIENCE LOOP

A loop, not a line.

We built Truescience around one idea: the revenue cycle is not a pipeline you push claims through, it’s a loop you keep closing. Humans in, intelligence around, insight back. Every 47 seconds, on average, another one closes.

THE CORE

Every claim starts and ends with a person.

THE CORE — Every claim starts and ends with a person.
01 · DATA CAPTURE

EMR pull via HL7/FHIR, eClaimLink sync.

02 · AI-ASSISTED CODING

ICD-10-AM + CPT auto-mapped, coder-reviewed.

03 · SUBMISSION

Routed to DHA Shafafiya, DoH Riayati, Malaffi.

04 · MONITORING

Live adjudication tracking, no blind windows.

05 · DENIAL & RESUBMIT

Root-cause fix, resubmit inside SLA.

06 · INSIGHT & RECONCILE

KPI dashboard, cash posted, loop closes.

↑ LOOP
CLAIM-2410-8831 · DHA · SUBMITTED · 12:04:22 PRE-AUTH · DAMAN · APPROVED · 12:04:18 RESUBMIT · THIQA · CODE J45.909 · 12:04:11 REMITTANCE · MEDNET · AED 4,220 · 12:04:03 ICD-10-AM · MAPPED · 3.1s · 12:03:58 RECON · NEXtCARE · CLEARED · 12:03:49 AUDIT · UPCODE FLAG · REVIEWED · 12:03:41 KPI · DAYS-IN-AR ↓ 4.2 · 12:03:30 CLAIM-2410-8831 · DHA · SUBMITTED · 12:04:22 PRE-AUTH · DAMAN · APPROVED · 12:04:18 RESUBMIT · THIQA · CODE J45.909 · 12:04:11 REMITTANCE · MEDNET · AED 4,220 · 12:04:03 ICD-10-AM · MAPPED · 3.1s · 12:03:58 RECON · NEXtCARE · CLEARED · 12:03:49 AUDIT · UPCODE FLAG · REVIEWED · 12:03:41 KPI · DAYS-IN-AR ↓ 4.2 · 12:03:30
Solutions

Everywhere revenue leaks, we plug it.

Medical Coding & Billing

Accurate CPT/ICD coding and clean claims, first pass.

Revenue Cycle Management

End to end, from eligibility to final collection.

KPI Audits & Solutions

Performance audits and benchmarking dashboards.

Technology

The automation platform underneath every solution.

Reconciliation

Payments matched to claims, remittance to the cent.

RA & Denial Analysis Management

Remittance advice analysis, appeals, and denial recovery.

Our ecosystem

Local expertise. Global standards.

Built for GCC compliance from day one, and wired straight into the systems already running your hospital, ERP and payer network.

HIPAA compliant HL7 v2 · FHIR R4
HIS systems
ERP & finance
Payers
Physician workflows
One connected view
Billing & coding
Regulators
External vendors
Patients

Where we work

Medical billing and RCM services across the UAE and GCC.

Truescience provides medical billing and revenue cycle management across Abu Dhabi, Dubai, Sharjah, the Northern Emirates and Saudi Arabia.

Medical Billing UAE

End-to-end medical billing for hospitals, clinics and labs across the UAE.

Medical Billing Dubai

Specialist medical billing for Dubai healthcare providers.

Medical Billing Abu Dhabi

Medical billing and RCM for Abu Dhabi hospitals and clinics.

Medical Billing Sharjah

Medical billing for Sharjah and Northern Emirates providers.

RCM Saudi Arabia

Revenue cycle management for Saudi Arabia healthcare providers.

All solutions

Coding, billing, denial management, CDI, KPI audit — all services.

Common questions

Answers before the first call.

What does Truescience do?

Truescience is an AI-native revenue cycle platform for GCC healthcare providers and payers. It validates every claim against payer rules before submission, suggests compliant coding from the clinical record, routes exceptions to the right person, and reports on where revenue is being lost.

Which regulators and payer platforms does Truescience support?

Truescience works with the GCC's live claim platforms and regulators, including eClaimLink and DoH in the UAE, NPHIES in Saudi Arabia, and MOPH in Qatar. Payer-specific rules are maintained centrally, so validations stay current as circuits change.

How long does implementation take?

A typical first deployment runs in weeks, not quarters. Truescience reads the claim and clinical data your HIS already produces, so there is no rip-and-replace: the first measurable output is a validated claim batch against your own historical data.

Does Truescience replace our hospital information system?

No. Truescience sits alongside the HIS, PMS, or billing system you already run and works from the data they emit. Nothing is replaced, and clinical workflows stay where your teams expect them.

How is patient and claims data handled?

Personal and claims data is processed under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, alongside each market's health-data rules. Data stays scoped to the purpose it was provided for, and access is restricted to the staff working your account.

How do we start?

Book a demo. A revenue-cycle specialist reviews your case, and if it is a fit, Truescience is mapped against the systems you run today and run against a sample of your own claims.

Which healthcare providers does Truescience serve?

Truescience provides medical billing and RCM services to hospitals, specialist clinics, day-surgery centres, diagnostic laboratories, pharmacies and medical centres across Abu Dhabi, Dubai, Sharjah, the Northern Emirates and Saudi Arabia. Multi-facility groups are supported under a single coordinated engagement.

Does Truescience work across the GCC?

Yes. Truescience's RCM and medical billing services cover the UAE and extend across the GCC, including Saudi Arabia, Bahrain, Oman, Kuwait and Qatar. Each engagement is structured around that market's payer and regulatory requirements.

How does Truescience handle claim denials?

Truescience's denial management service traces every denial back to its root cause — coding error, documentation gap, eligibility issue or payer-rule mismatch. The service covers denial prevention through pre-submission scrubbing, structured appeal workflows, and a denial-trend report that identifies the systemic issues generating repeat rejections.

Ready for a cleaner claim cycle?

Send us a month of denial data. We'll show you what the engine would have caught.

Book a demo